Welcome to SpicesGround.in. These Terms & Conditions (“Terms”) govern your access to and use of our website, products, and services.
By accessing, browsing, or placing an order on our website, you agree to comply with and be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website.
1. About SpicesGround
SpicesGround.in is an online store offering spices, hing products, dry food items, and related products for customers across India.
We reserve the right to modify, update, or discontinue any product or service without prior notice.
2. Eligibility to Use
By using this website, you confirm that:
- You are at least 18 years old, or using the website under parental/guardian supervision
- The information provided by you is accurate and complete
- You will use the website only for lawful purposes
3. Product Information
We strive to ensure that all product descriptions, images, pricing, and details are accurate.
However:
- Minor variations in color, texture, packaging, or appearance may occur
- Product availability may change without notice
- We do not guarantee that all information on the website is error-free
We reserve the right to correct any errors, inaccuracies, or omissions at any time.
4. Pricing & Payments
- All prices listed on the website are in Indian Rupees (₹)
- Applicable taxes may be included as per Indian regulations
- Payments are processed securely through third-party payment gateways
- We reserve the right to change pricing without prior notice
Orders will be processed only after successful payment confirmation (except Cash on Delivery orders, if available).
5. Shipping & Delivery
We aim to dispatch orders within the estimated timelines mentioned on the website.
However:
- Delivery timelines may vary depending on location and courier services
- Delays caused by logistics partners, weather conditions, festivals, or unforeseen circumstances are beyond our control
- Incorrect shipping details provided by customers may result in delays or failed deliveries
6. Returns, Refunds & Cancellations
All return, refund, replacement, and cancellation requests are governed by our Refund & Return Policy.
Since many products sold are consumable food items, certain items may not be eligible for return after delivery.
7. User Conduct
You agree not to:
- Use the website for unlawful activities
- Attempt unauthorized access to the website or servers
- Copy, reproduce, or misuse website content without permission
- Disrupt website functionality or security
We reserve the right to suspend or terminate access for violations of these Terms.
8. Intellectual Property
All content on this website including:
- Logos
- Product images
- Text
- Graphics
- Branding
- Website design
is the property of SpicesGround.in and protected under applicable intellectual property laws.
Unauthorized use or reproduction is prohibited.
9. Third-Party Services
Our website may use or link to third-party services including:
- Payment gateways
- Courier/logistics providers
- Analytics tools
We are not responsible for the policies, actions, or practices of third-party platforms or services.
10. Limitation of Liability
SpicesGround.in shall not be held liable for:
- Indirect or consequential damages
- Delivery delays beyond our control
- Temporary website downtime
- Product misuse by customers
- Allergic reactions or health issues arising from improper usage of products
Customers are advised to check product ingredients and consult professionals if required.
11. Privacy Policy
Your use of this website is also governed by our Privacy Policy, which explains how we collect and use customer information.
12. Changes to Terms
We may update or modify these Terms & Conditions at any time without prior notice.
Updated terms will be posted on this page with the revised “Last Updated” date.
13. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of India.
Any disputes arising from the use of this website shall be subject to the jurisdiction of the appropriate courts in India.
14. Contact Us
For any questions regarding these Terms & Conditions, please contact us:
Website: https://spicesground.in
Email: support@spicesground.in
By continuing to use SpicesGround.in, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.